At home solutions
First Point
What is First Point?
First Point is our 24 hour community
alarm and telephone answering centre for vulnerable members of the
community. These alarms provide peace of mind for users and
their families that help is available in an emergency at the press
of a button.
Our Services
Our primary function is to answer calls from
elderly or vulnerable people who have personal alarms fitted in
their own homes or those who live in sheltered, retirement or
supported housing.
In addition First Point provides various out
of hours emergency and telephone answering services, for local
authorities, housing associations, maintenance companies and
voluntary agencies throughout England.
We monitor:
- Panic alarms ( for domestic violence,
neighbour nuisance or staff)
- Bogus caller alarms
- Door entry systems
- Safe alarms
- Smoke alarms
- Fire alarms
- Lone workers
- Flood sensors
- Carbon monoxide detectors
- Telemedicine in the future.