Website improvements
Your new website
You may have noticed a few improvements to our website
recently, based on your feedback.
With the new Toolbox on the homepage, it’s
easy to use some of our key services including requesting a
callback, make a complaint and report a repair.
We’ve also made existing online services –
such as reporting antisocial behaviour and signing up for email and
SMS alerts – easier to find. And if you’re a fan of Twitter and
Facebook, why not follow us or become a fan?
You told us that you wanted more relevant and local information
on our website, so along with these changes we've also created a
new community area to the site.
Visit In your area where you can find
information about your neighbourhood and local news, events
and initiatives happening in your community.
There's more to come...
Soon you will also be able to view your rent account
balance and statements online via a secure log-in, along with
details of payments and charges for the last two years. Let us know if you'd like to be notified when this
is available...
Help us to continuously improve
We want to encourage more residents to get online and use our
website, which means we need to constantly work to make it better -
but we need your help to do that!
If you would like to take part in future research, or give us
your views on the site improvements so far, please tell us what you think.