Monthly repairs performance

January 2011

The graph below shows satisfaction with the latest repair on a scale of one to ten.

Click on the image to enlarge.

Residents' satisfaction with repairs - January 2011

To summarise...

Our repairs contractors scored the following marks out of ten:

  • CBS scored 8.40
  • Osborne scored 8.40
  • Rydon - London region scored 8.41
  • Rydon - South region scored 8.13
  • Swale scored 8.08
  • Robert Heath Heating* scored 7.82
  • AFR Limited (gas contractor) scored 8.65
  • ALHCO (gas contractor) scored 8.39

* This only applies to residents from Downland.

Meaning that in January, the average satisfaction with repairs for Affinity Sutton residents was 8.29 out of ten.