Monthly repairs performance

March 2011

The graph below shows satisfaction with the latest repair on a scale of one to ten.

Click on the image to enlarge.

To summarise...

Our repairs contractors scored the following marks out of ten:

• CBS scored  7.86
• Osborne scored  8.48
• Rydon - London region scored  8.16
• Rydon - South region scored  8.04
• Swale scored  8.81
• Robert Heath Heating* scored  8.42
• AFR Limited (gas contractor) scored  9.17
• ALHCO (gas contractor) scored 8.84

* This only applies to residents from Downland.

Meaning that in March, the average satisfaction with repairs for Affinity Sutton residents was 8.47 out of ten.