Monthly repairs performance

November 2010

The graph below shows satisfaction with the latest repair on a scale of one to ten.

Click on the image to enlarge.

Resident satisfaction with repairs for November 2010

To summarise...

Our repairs contractors scored the following marks out of ten:

  • CBS scored 8.00
  • Osborne scored 8.39
  • Rydon - London region scored 7.78
  • Rydon - South region scored 8.79
  • Swale scored 8.46
  • Robert Heath Heating* scored 8.50
  • AFR Limited (gas contractor) scored 9.22
  • ALHCO (gas contractor) scored 8.16

* This only applies to residents from Downland.

Meaning that in November, the average satisfaction with repairs for Affinity Sutton residents was 8.41 out of ten.