Monthly repairs performance

October 2010

The graph below shows satisfaction with the latest repair on a scale of one to ten.

Click on the image to enlarge.

Resident satisfaction with repairs for October 2010

To summarise...

Our repairs contractors scored the following marks out of ten:

  • CBS scored 8.38
  • Osborne scored 8.35
  • Rydon - London region scored 8.11
  • Rydon - South region scored 7.94
  • Swale scored 8.09
  • Robert Heath Heating* scored 8.82
  • AFR Limited (gas contractor) scored 9.53
  • ALHCO (gas contractor) scored 8.98

* This only applies to residents from Downland.

Meaning that in October, the average satisfaction with repairs for Affinity Sutton residents was 8.52 out of ten.