Logging in to your rent account

Computer keyboard

How to log in to view your rent account

Having problems logging in? Here are a few tips...

Which number?

To register you need to use your Current Account Number. Type the number in missing out the "/" symbol. 

For example, if your Current Account Number is 414301500/01, you will need to type in 41430150001.       

Make sure that the number you are using is not your Tenant Reference Number or your Allpay Number. If you're unsure as to what your Current Account Number is - you can find this on your Rent Statement.

Any numbers beginning with '633880' or '982690' will not work - please note this is not your Current Account Number. This is your AllPay number. You will need to use the number stated on your Rent Statement - see below.

Example

The Current Account Number is circled in red. Click on the image below to enlarge:

Rent statement

Your Current Account Number may contain similar characters such as the letter "O" and the number "0" - be careful not to mix these up.

Who can register?

The person registering should be the main tenant for your home. Please refer to your Rent Statement to identify who is registered as the main tenant.

Previous users

If you have previously used SeeMyData (for example if you were a Broomleigh tenant) you won't be able to sign in using your old credentials. You will need to re-register.

 

Get in touch

If you're still struggling to register, contact us on:

E: customerservice
@affinitysutton.com

T: 0300 100 0303