Key statistics
Benchmarking
We believe that comparing our performance with that of
our peers can provide an important benchmark across a range of
outputs.
For a number of years we have therefore compared both our
financial and operating performance with a peer group comprised of
the large London housing associations (the G15 group) and five of
the largest national housing associations.
The following table shows Affinity Sutton’s
performance for 2011 and 2010, and provides a comparison with the
peer group using 2010 published data. National average and top
quartile data is also shown where available and relevant.
| |
Affinity Sutton 2011 |
Affinity Sutton 2010 |
Peer group 2010 Average |
Affinity Sutton peer group ranking |
National average 2010 (where available) |
| Financial VfM
analysis |
| Management cost per home £ |
544 |
543 |
1,014 |
3 |
884 |
| Repairs and maintenance cost per home £ |
1,763 |
1,723 |
1,776 |
11 |
1,949 |
| Rent void losses per home (general needs only) £ |
64 |
78 |
64 |
11 |
n/a |
| Social housing lettings operating margin % |
40.0% |
39.1% |
26.6% |
1 |
18.1% |
| Operating cost per home £ |
2,754 |
2,786 |
4,729 |
1 |
3,590 |
| Chief Executive pay per home £ |
4.8 |
4.8 |
6.0 |
10 |
n/a |
| Ratio of Chief Executive emoluments to average staff pay
(excluding employer pension contributions) |
8.7 |
8.2 |
7.0 |
16 |
n/a |
| Board and Executive pay per home £ |
29.0 |
29.1 |
34.8 |
10 |
n/a |
|
Housing management
VfM analysis
|
National top quartile 2010 |
| Current rent arrears % |
5.1% |
4.1% |
5.5% |
10 |
4.4% |
| Re-let times in days - general needs properties |
24.6 |
34.2 |
46.0 |
1 |
37.0 |
| Residents satisfaction overall % |
80.0% |
79.1% |
75.4%* |
6 |
82.3%* |
| Residents satisfaction with repairs % |
86.0% |
79.4% |
66.0%* |
1 |
77.1%* |
(*The Residents satisfaction measures for the
Group are based on an independent survey by The Leadership Factor.
The peer group and national comparator is based on a different
methodology.)
The Group compares well against its peer group
average. Many of the Group’s financial key performance indicators
are in the top quartile and only one below the mid-point.
Operational performance is also good when compared to our peer
group.