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Decants: Transfer Applicants only, where the
property is required for development or regeneration of an area or
major works are required which cannot be carried out with the
tenant in occupation.
Emergencies: Transfer
Applicants only, defined as fire, flood etc where the tenant would
be endangered if they were to remain in the property because it is
dangerous or unsafe.
Serious Harassment or Physical
Violence (including Racial Harassment): Must be supported
by the Area Manager and can only be awarded priority in cases where
the harassment is so serious that the tenant cannot remain in the
property, and all other measures outlined in the Nuisance and ASB
have been exhausted or deemed unreasonable. If an offer cannot be
made within a reasonable period a referral should be made to the
LA.
Urgent medical: where a
member of the household cannot return to their present
accommodation or it is unreasonable for them to remain where they
are, because it is unsuitable or to do so would seriously effect
their physical or mental health; or a property cannot be adapted
for a disabled persons needs. Medical conditions justifying this
priority would include severe or acute disability, which may render
an applicant housebound or technically homeless. Supporting
medical evidence must accompany the application.
Trauma or Serious Social
Reasons: this is defined as serious incidents in or around
the home, such as incidents of sexual abuse or violent or
accidental death, where to remain in the home would cause undue
hardship or distress. Supporting evidence would be required from
Police, GP or Social Services.
Under-Occupation: where an
existing tenant wishes to transfer to a smaller property and they
are currently under-occupying by one or more bedrooms. Also
includes statutory successions in this circumstance.
Overcrowding: Statutory
Overcrowding - at least two bedrooms short of Statutory
Guidelines. This must be supported by an Environmental Health
letter confirming statutory overcrowding.
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Less urgent Medical: where the current
accommodation does not have a serious detrimental effect on a
medical condition, but a medical condition may be improved by
rehousing.
Non-Statutory Overcrowding:
where the need for additional bedrooms has been identified, but
applicants are not statutorily overcrowded. This would include
additional bedrooms required on medical grounds for those that
would normally share.
Like for Like: need or wish
to move to the same size/type of property in a different location.
Applicants should also be advised to pursue a mutual exchange.
(This includes families who are currently occupying a flat who wish
to move to a house).
Relationship breakdown: where
one party is required to leave the home because of a relationship
breakdown
Threatened with homelessness:
where the applicant is required to leave the property within the
next three months
Local Connection: where the
applicant has a connection to the estate e.g. family living on the
estate or involvement in the local residents group.
Lack of facilities and sharing
facilities: where the current accommodation has limited
facilities or where the applicant is required to share facilities
with none family members
Separated families: where
larger accommodation is required because families are living
separately due to current living conditions.
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