Bank Holiday closure information

We will be closed on Monday 1 May due to the Bank Holiday. Normal business hours will resume on Tuesday 2 May.

In case of emergency an out of hours service is available on 0300 100 0303.

Contact us

You can use our self help tool below to see if we have the answer to your query online. Start by choosing a topic, then a category, and you will find answers to our customers’ most frequent questions.

If you can’t find what you are looking for the easiest way to contact us is via our online service My Affinity Sutton, where you can pay your rent, report repairs and send us an enquiry directly online. If you have not registered yet you can register for my Affinity Sutton today.

Alternatively you can make an enquiry using our contact form or email us on and we’ll get back to you within five working days.