Monthly repairs performance

February 2011

The graph below shows satisfaction with the latest repair on a scale of one to ten.

Click on the image to enlarge.

Resident satisfaction with repairs February 2011

To summarise...

Our repairs contractors scored the following marks out of ten:

  • CBS scored 8.27
  • Osborne scored 8.65
  • Rydon - London region scored 7.85
  • Rydon - South region scored 7.88
  • Swale scored 7.90
  • Robert Heath Heating* scored 8.38
  • AFR Limited (gas contractor) scored 9.34
  • ALHCO (gas contractor) scored 8.60

* This only applies to residents from Downland.

Meaning that in February, the average satisfaction with repairs for Affinity Sutton residents was 8.36 out of ten.