Our commitment to you
Our aim is to provide safe, vibrant, sustainable
neighbourhoods in communities where people want to live, and our
neighbourhood management pledge outlines our commitment to
providing high quality tenancy and estate management services to
all of you.
- Ensure high quality tenancy management
services are consistently delivered to residents.
- Ensure that our neighbourhoods are
attractive, well maintained places to live.
- Ensure that our neighbourhoods are safe and
secure, and that anti-social behaviour is effectively managed.
- Develop links and partnerships with other
agencies and service providers to deliver sustainable
- Identify, deliver and develop special
projects, new ideas and initiatives that will benefit local
- Support residents to help them maintain their
- Involve residents at neighbourhood
- Ensure residents have equal access to
services that meet the diverse requirements of our residents.
- Introduce a staffing structure to ensure the
delivery of excellent neighbourhood management services to our