How to pay your rent

Ways to pay
Online
To pay via the Allpay website you will need
your Allpay 19 digit card number (the number across the middle of
your allPay card).
First time users are required to enter and
confirm a password for security and an email address of the
cardholder to receive payment confirmation, so you must have a
valid email address. The secure website accepts Mastercard, Visa,
Delta, Switch (Maestro) and Solo logo bank cards. An online payment
usually appears on your rent account the next working day.
Pay
your rent online using Allpay.
Direct debit

This is probably the best and easiest way
to pay with no queues and because it goes direct from your bank
account it ensures your rent always gets paid on time.
If you would like to pay by direct
debit, you can either download
the Direct Debit form or contact us and we
can arrange for a direct debit form to be sent
to you.
Standing order
If you wish to pay by standing order you'll
need to go into your bank or building society or log in to your
personal online banking account to set this up.
The details you will need are as follows:
|
Account name
|
Affinity Sutton Homes Ltd
|
|
Bank
|
Nat West
|
|
Branch
|
Bromley branch
|
|
Account number
|
00000000
|
|
Sort code
|
62-31-13
|
| |
(your property reference number)
|
|
Amount
|
(your weekly/monthly rent)
|
By phone
To pay by telephone with Allpay's 24hr call centre line, please
telephone 0844 557 8321.
This automated
telephone system accepts bank debit cards only. Before phoning you
will need your allpay 19 digit card number (the number across the
middle of your allpay card) and bank card details.Your payment
usually appears on your rent account the next working day.
By cheque
Please make cheques payable to Affinity Sutton Homes Ltd, and
send to Maple House, 157-159 Masons Hill, Bromley, Kent, BR2
9HY.
At any Post Office or PayPoint
Use your rent card to pay at any post office by cash, cheque or
using your debit card.
Also, look out for the PayPoint sign at your local shop,
newsagent or petrol station and use your rent card to pay there
with cash – making sure you keep hold of your receipt.
- Post Office maximum payment per transaction £999 cash, debit
card or cheque made payable to Post Office LTD.
- Paypoint outlets – local newsagents and garages. The maximum
payment transaction £124.99 but if you need to pay more than this
it will allow multiple transactions.