Resident Involvement Manager
I am responsible for the resident involvement activity in the North including training, events and setting up new ways of getting involved in each local area.
I managed the pilots of Green Inspectors, Void Inspectors and Performance Auditors which are now being rolled out across the country. A big part of my role is working closely with involved residents across the North, alongside colleagues from our team, Housing and Community Investment, to deliver service improvements. I am also the Resident Involvement lead for the Anti Social Behaviour Task Team and the Voids & Lettings Service Task Team.
Resident Involvement Officer
My main role is to promote Resident Involvement across the North, supporting new and existing residents who wish to be involved through training, development and providing a range of ways to take part. In addition I assess, process, monitor and manage the Inspiring Communities Grant applications. I also lead on the LGBT Forum and help facilitate focus groups on a range of issues.
Resident Involvement Coordinator
I coordinate the administration for the East, London and North Regions including arranging transport to meetings for residents and processing expenses claims.