Resident Annual Reports 2015/16 

Our 2015/16 Resident Annual Reports, covering the North, London & East and South & South West, detail how we have performed and worked with residents in your area to improve the services we deliver.

You will also find case studies that highlight how we are achieving value for money, tackling anti-social behaviour, investing in your homes, supporting residents into work, and helping more vulnerable residents manage their money better.