A lot is changing now with cuts in benefits, less government funding for new housing and cutbacks in local support services.
Our customers are changing too – we now let more homes than ever before to young people and residents want to be able to access services online.
To make sure we carry on being one of the best housing associations we need to make sure we are striking the right balance between building new homes, looking after our existing homes and providing social/community support.
We also want our services to meet your needs and to be clear about what we, as your landlord, will and won’t provide and what we expect of residents.
Our Future Foundations programme will ensure we meet the challenges ahead and carry on being a good landlord.